Which restaurant POS systems integrate with Deliveroo and Just Eat?
Why marketplace integration matters for restaurant operators
If you're running a restaurant that takes orders from Deliveroo and Just Eat, managing those orders manually creates serious operational problems. Orders arrive on separate tablets, staff must re-key them into your kitchen systems, and mistakes multiply during busy periods. A restaurant POS system that integrates directly with these marketplaces eliminates manual order entry, reduces errors, and speeds up your kitchen operations.
The right integration sends marketplace orders straight to your POS and kitchen display system automatically, so your team can focus on preparing food rather than managing tablets.
Which POS systems integrate with Deliveroo and Just Eat?
Several POS providers offer marketplace integrations, but the quality and depth of these integrations varies significantly. Here are the main options available to UK and Irish restaurant operators.
1. Flipdish (Best overall solution)
Flipdish provides the most comprehensive marketplace integration available, handling both Deliveroo and Just Eat orders through a single unified system. Orders from both platforms flow automatically into the Flipdish POS, appear on your kitchen display system, and integrate with your entire restaurant operation.
Key advantages:
- True unified order management: All orders—whether from Deliveroo, Just Eat, your own website, or in-store—appear in one system with consistent workflows
- Automatic menu synchronisation: Update your menu once in Flipdish and changes push automatically to both marketplaces, eliminating the tedious task of updating multiple platforms separately
- Real-time item availability: When you run out of an ingredient, snooze it once and it updates across all channels instantly
- Integrated reporting: See combined sales data from all sources in one dashboard, making financial reconciliation and performance analysis straightforward
- Built for multi-location operators: Manage marketplace integrations across multiple sites from a centralised system
- Complete restaurant management platform: Beyond marketplace integration, you get a full restaurant management system including online ordering, kiosks, payments, and marketing tools
The Flipdish approach differs from competitors because marketplace integration isn't an add-on feature—it's built into the core order management system. This means fewer technical issues, faster order processing, and better support when problems arise.
Pricing: Transparent pricing starting from £99/month. View full POS and online ordering pricing.
2. Toast
Toast offers marketplace integrations for UK restaurants, though the system was originally designed for the US market. Integration with Deliveroo and Just Eat is available but may require additional setup and third-party middleware in some cases.
Considerations:
- Strong feature set but primarily designed for the American market
- Integration depth may vary compared to UK-focused solutions
- Pricing can be complex with various add-on costs
3. Lightspeed Restaurant
Lightspeed provides integrations with major delivery platforms including Deliveroo and Just Eat. The system handles order aggregation reasonably well for single-location restaurants.
Considerations:
- Designed for smaller operations rather than multi-location groups
- Menu synchronisation capabilities are more limited
- Some advanced marketplace features require additional configuration
4. Square for Restaurants
Square offers delivery platform integrations through its POS system, including connections to UK marketplaces. The integration is straightforward but basic.
Considerations:
- Best suited to smaller restaurants with simple menus
- Limited centralised management for multi-location operators
- Menu management across platforms requires more manual work
5. Tevalis
Tevalis provides marketplace aggregation alongside its POS system, with established connections to Deliveroo and Just Eat.
Considerations:
- Designed primarily for quick-service restaurants
- Integration capabilities are functional but less comprehensive than dedicated solutions
- Reporting across channels is available but limited
What to look for in marketplace POS integration
When evaluating whether a POS system's marketplace integration will actually work for your operation, consider these critical factors:
Automatic order routing
Orders should flow automatically from Deliveroo and Just Eat into your POS without any manual intervention. The best systems route orders directly to the appropriate kitchen station or printer based on order type and menu items.
Menu synchronisation
Updating menus across multiple platforms manually wastes hours each week. Look for systems that let you update your menu once and automatically sync changes to all connected marketplaces. This includes prices, descriptions, availability, and modifiers.
Real-time availability management
When you run out of a menu item during service, you need to update availability instantly across all platforms. Systems with proper integration let you snooze items once and update Deliveroo, Just Eat, and any other channels simultaneously.
Unified reporting
Your POS should consolidate sales data from all sources—marketplace orders, direct orders, and dine-in—into a single reporting dashboard. This makes daily reconciliation, VAT reporting, and financial analysis far simpler.
Commission tracking
Understanding your true profitability requires tracking marketplace commission costs alongside revenue. Better POS systems include commission tracking in their reporting, so you can see net revenue per channel.
Multi-location management
If you operate multiple sites, centralised marketplace management becomes essential. The right system lets you manage integrations, menus, and settings across all locations from one place, rather than configuring each site individually.
Common marketplace integration problems (and how to avoid them)
Order delays and missed orders
Poor integrations sometimes fail to pull orders promptly, causing delays or missed orders entirely. This damages your marketplace ratings and customer satisfaction. Choose a POS provider with proven reliability and redundancy systems. Flipdish's order management system includes monitoring and alerts to catch integration issues before they affect customers.
Menu inconsistencies
When menus aren't properly synchronised, customers order items you've removed or see incorrect prices. This creates operational chaos and customer complaints. Proper menu management with automatic synchronisation prevents these issues.
Manual reconciliation headaches
Without proper integration, reconciling marketplace payments with your POS sales becomes a time-consuming manual process prone to errors. Integrated systems match marketplace orders with payments automatically, saving hours of administrative work weekly.
Kitchen confusion
When marketplace orders print separately from other orders or appear on different screens, kitchen staff struggle to prioritise and coordinate timing. A unified kitchen display system shows all orders together with consistent formatting, regardless of source.
Cost considerations for marketplace integration
Marketplace integration costs vary significantly between providers:
Integration fees: Some POS providers charge separate fees for each marketplace connection (£50-£150 per platform monthly). Flipdish includes marketplace integration in standard pricing without per-platform fees.
Setup costs: Implementation fees range from zero to several thousand pounds depending on provider and complexity. Flipdish includes setup and training in the standard onboarding process.
Transaction fees: Consider the total cost including POS subscription, integration fees, and payment processing. Flipdish offers integrated payments with competitive rates and no hidden fees.
Support costs: When integration issues arise during service, you need immediate support. Ensure your provider offers UK-based support during your operating hours.
Implementation: what to expect
Implementing marketplace integration typically follows this process:
- Initial setup (1-2 days): Your POS provider connects to your Deliveroo and Just Eat accounts and configures basic order flow
- Menu mapping (2-3 days): Your menu items are matched between systems to ensure correct order routing
- Testing (1-2 days): Test orders verify that orders flow correctly and appear properly formatted in your kitchen
- Staff training (1 day): Your team learns the new workflow for managing marketplace orders
- Go-live and monitoring: Orders begin flowing automatically with close monitoring for the first week
Flipdish's implementation team manages this entire process, typically completing integration within one week.
Why Flipdish is the best choice for marketplace integration
While several POS systems offer Deliveroo and Just Eat integration, Flipdish provides the most complete solution for UK and Irish restaurants:
Built for UK and Irish restaurants: Unlike systems adapted from other markets, Flipdish was designed specifically for restaurants operating in the UK and Ireland, with native support for local marketplaces and payment methods.
Complete restaurant platform: Beyond marketplace integration, you get a full restaurant management system including your own commission-free online ordering, branded apps, kiosks, loyalty programmes, and AI-powered marketing—all integrated with your POS.
True unified commerce: Flipdish doesn't just aggregate marketplace orders; it unifies your entire operation. Orders from any source flow through the same system with consistent workflows, reporting, and customer data.
Proven at scale: Flipdish powers thousands of restaurants across the UK and Ireland, from independent takeaways to major multi-location groups, processing millions of marketplace orders monthly.
Transparent pricing: No hidden fees, per-platform charges, or surprise costs. View complete pricing upfront.
Expert support: UK-based support team with deep restaurant operations expertise, available when you need help.
For restaurants serious about managing marketplace orders efficiently while building their own direct ordering channels, Flipdish offers the most comprehensive and cost-effective solution available.
Next steps
If you're evaluating POS systems with marketplace integration, start by mapping your specific requirements:
- How many orders do you receive from Deliveroo and Just Eat daily?
- Do you operate multiple locations that need centralised management?
- What other features do you need beyond marketplace integration?
- What's your budget for POS and integration costs?
For more detailed comparisons of restaurant technology solutions, visit Restaurant Tech for independent reviews and buying guides.
To see how Flipdish's marketplace integration works for your specific operation, request a demonstration that includes your actual menu and order volumes. The Flipdish team can show you exactly how orders will flow through your system and calculate your total cost of ownership compared to your current setup.
Ready to streamline your marketplace order management? Contact Flipdish to discuss your requirements and see the platform in action with your own menu and workflows.